How can a remote assistance solution benefit my company?

At Epson we partner with specialised independent software vendors (ISVs) to create a choice of off-the-shelf remote assistance solutions based on the Epson Moverio smart glasses platform. This enables our forward-thinking customers, who span a wide range of industries, to enhance their business operations with a remote assistance solution that suits them.

In the world of global operations, businesses are facing the challenge of meeting ever-increasing customer expectations across a broader customer base than ever before. A remote assistance solution based on the Epson Moverio platform closes the skill gap between service engineers, and the distance between businesses and their customers, thanks to advanced 'see what I see' technology.

BT-35 Series

• BT-350
• BT-35E

Hands-free visual guidance for less demanding environments with familiar and ergonomic glasses-style design

• Lightweight Easy to transport
• 5MP HD camera Side-mounted
• Binocular display Si-OLED 720p
• Flexible hinge design Multi-user comfort
• Trackpad controller Simple operation *BT-350 only
• Connectivity Wi-Fi and Bluetooth *BT-350 only

BT-2000 Series

• BT-2000
• BT-2200

Rugged and reliable, facilitating hands-free visual guidance for industrial environments with a head or hard-hat mounted design

• Rugged design IP54 rating
• 5MP HD camera Centred and tiltable
• Binocular display qHD
• Head or hard-hat mounted Low-contact and long-term usage
• Controller with physical buttons Tactile operation
• Flip-up display Facilitates multi-tasking

MONOCULAR SMART GLASSES VS. MOVERIO SMART GLASSES VS. TABLET OR MOBILE

Epson's binocular Si-OLED micro display brings information to life

Epson’s Si-OLED micro display technology has been developed to produce sharp detail and vivid colours on a large see-through display, overlaid right in front of your eyes. Thanks to the contrast ratio of 100,000:1, unused display space appears truly transparent, and with an HD (720p) resolution, content can be overlaid onto the real world to create a high-quality Augmented Reality (AR) experience.

MONOCULAR SMART GLASSES VS. MOVERIO SMART GLASSES

Superior display size with improved eye comfort

Epson's binocular display can overlay information from a remote expert right where you need it and benefits from high transparency to allow you to focus on the environment. The display size is superior to monocular smart glasses¹ and can reduce the need to strain to see digital content when performing time intensive or delicate tasks.

MOVERIO SMART GLASSES VS. TABLET OR MOBILE DEVICES

Enjoy the freedom of a hands-free display

Benefit from a lightweight and comfortable heads-up display that cannot be achieved by a smartphone or tablet. The glasses-style design is familiar and ergonomic, and allows the user to keep their hands free to interact with their surroundings, with greater speed, safety and efficiency.