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Support & Downloads: WorkForce DS-30

Mac OS X 10.11 (El Capitan): USB push scanning does not function when using Epson Scan. What should I do?

RELATES TO:

  • Epson Scan
  • Mac OS X 10.11 (El Capitan)

Explanation:

Below is a problem you may encounter when using your Epson scanner with Mac OS X 10.11 (El Capitan)

Problem USB Push scan will not function with Mac OS X 10.11.2.

Affected Models - Click Here

GT Series GT-1500, GT-2500, GT-2500 PLUS, GT-20000, GT-S50, GT-S80, GT-S55, GT-S85
Workforce Series DS-30, DS-5500, DS-50000, DS-6500, DS-60000, DS-7500, DS-70000

Solution:

To resolve the problem you will need to update Epson Event Manager to version.2.51.31 or later, the download is available from the link in the table below. 

The table below also shows the latest versions of software that is required to be installed to enable full support of the USB push scan function with Mac OS X 10.11 (El Capitan).

Software Supported Version Download
Epson Event Manager 2.51.31 or later Click Here
Document Capture 1.3.5 or later Click Here
ICA Driver 5.8.6 or later Click Here

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