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Windows 10: How to install an inbox driver

Note:

Is there an Epson driver available for my product?

Epson recommends installing the latest drivers from the support website. For details of driver compatibility click here, you can browse for your product to confirm if an Epson driver is available.


If there is no Epson driver available please follow the steps below to install the inbox driver for your product.


How to install an inbox driver

  1. Start with your product powered off.

  2. If you have already tried to install an older driver from your original product CD or from the Epson website, uninstall it before proceeding. Otherwise, Windows may not be able to locate and install the correct inbox driver. For uninstall instructions click here.

  3. Check that the USB or other interface cable is connected between the printer and the computer.

  4. Power on the printer

  5. Wait while the driver software is installed. This may take a few minutes.

  6. Your printer or All-In-One should now be displayed in Devices and Printers.
    • For instructions on how to view Devices and Printers, click here.

  7. If this installation fails for any reason, please refer to the next section, How to install an inbox driver manually.

How to install an inbox driver manually

You can browse the list of inbox drivers in the Add Printer wizard to look for a particular model. This allows you to check driver availability and, if required, install a driver for a particular device even when it is not connected to your PC.

  1. Start with your product powered off.
  2. Move the mouse cursor to the bottom-left of the screen and click in the Search bar or  Start button .


  3. Type Devices and Printers in the Search bar and press Enter.

    A list of installed printers and other devices will open.



  4. Click on Add a Printer at the top of the screen.


  5. The Add Printer wizard will open and will begin searching for available printers. Click on The printer that I want isn't listed.


  6. Select the Add a local printer or network printer with manual settings option and click Next.


  7. From the Use an existing port drop-down menu, select a port that corresponds with how you will connect your printer and then click Next. For USB connections, select a USB port, e.g. USBxxx (Virtual printer port for USB).


  8. Select Epson from the list of manufacturers and browse the list of products for the device you want to install.


    Drivers with an (M) suffix allow you to monitor the levels of your consumables. Drivers marked ESC/P 2 do not allow you to monitor consumables.


  9. If you want to install a product, click on it and then click Next.

    Note:

    If your printer or All-In-One is listed in Epson and Windows 10 as having an inbox driver but is not shown in the wizard, update the list of drivers by clicking on the Windows Update button. You will need to be connected to the internet to do this.

    Windows will search for additional drivers. Once complete, any additional drivers found will now be available to install. Browse the list again for an inbox driver for the product.


  10. Choose a different name for the printer if required and then click Next.


  11. Tick Set as default printer if required (your default printer is pre-selected in applications to receive the print jobs) and click Finish to install the driver.


    Once installed, the printer driver will now appear in Devices and Printers. When you power on your printer, Windows will detect it and it will then be ready to use.

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