You may need to remove the Epson driver for your printer if you simply wish to remove the Epson software from your system, or you wish to remove the software to try to resolve a problem you are experiencing with the Epson drivers or software.
If you have been experiencing difficulties printing to your computer, there may be a communication issue. Ensure that you have followed the troubleshooting article that addresses the issue you are experiencing. If the issue remains, the printer driver may need to be fully uninstalled.
Important: This article assumes that your printer is operational (e.g. displaying no errors) and addresses the full uninstall process only.
Follow the steps below to fully uninstall the printer driver from Windows 7. This procedure does not apply to products using an inbox driver. If you are unsure of which type of driver you have installed then refer to Epson and Windows 7 for guidance.
Start with the printer powered on and connected to the computer.
Open the Printers folder. Check for and cancel any queued documents for all installed Epson printers.
Click Start and then click Devices and Printers.
Right-click on the Epson printer, and then left-click on See What's Printing to open the print queue.
If there are documents waiting in the print queue, click Printer then Cancel All Documents.
Click Yes when prompted "Are you sure you want to cancel all documents for 'Epson xxxx'?".
If you have more than one icon for your Epson printer model(s), repeat this procedure for any duplicate drivers. However, be aware that Windows 7 has a new feature called port stacking. This means if one or more printer drivers are using the same virtual printer port, Windows will stack the printers as a list when you right-click on the printer icon, but only one icon will be displayed.
Browse to the inf folder from the Start Search menu, Windows Explorer, or Computer:
Open Windows Explorer or Computer.
Navigate to the drive that Windows is installed on (usually C:).
Open the windows folder.
Open theinf folder.
If you cannot locate the inf folder, click on Start and type 'Run' into the Start Search box. (Or hold the Windows logo key + R.). Type inf into the blank Open: box then press Enter.
You will now need to search for the Epson 'oem' files in the Windows inffolder.
Locate the files labelled OEMxx.inf (where xx is a number from 0, 1, 2, etc. upwards). The oem files you locate may not display the .infextension.
There are normally two oem files that share the same number. For example with oem0 there would normally be oem0 and oem0.PNF.
oem.inf file: oem.PNF file:
Start with the first oem.inf file (usually oem0.inf).
You cannot open a .PNF file.
Double-click on the file and it will open in the Notepad program.
Check for "SEIKO EPSON" or "EPSON" within the first few lines of text.
If it does not say "SEIKO EPSON" or "EPSON" within the first few lines, close the file and check the next oem file. To close a file, click on theClose icon found in the top-right of the program window.
You must not edit any OEM files.
If "SEIKO EPSON" is listed within the first few lines and the printer details are listed further down, close and delete the file. To delete it, right-click on the file icon then left-click on Delete from the menu.
You must not delete any OEMxx files that do not contain "SEIKO EPSON".
Click Yes to the "Confirm Delete" prompt, to send the file to the Recycle Bin. Then delete its corresponding oem.pnf file.
In the example below, oem40.inf is a SEIKO EPSON file. This should be deleted along with oem40.PNF.
Continue to check each OEMxx.inf file in turn, following the procedure above.
Once all OEMxx.inf files have been checked, close the inf folder.
Confirm that you want to delete the file then close the window. Restart the computer by clicking Start, click the arrow then followed by clicking Restart.
Once the computer has restarted, right-click on the Recycle Bin icon (located on the Desktop). A menu will appear: left-click on Empty, or Empty Recycle Bin. Click Yes to the prompt to delete the items in the Recycle Bin.
Make sure that your printer is still powered off and disconnected from the computer. The Epson printer driver is now uninstalled.
If you need to reinstall the printer driver, do so using either the original CD-ROM (if the product was released after October 2009) or the latest and recommended drivers from the Epson Support website.