DiscProducer: No Printing on CD/DVD Surface Since Updating to Windows 10 April 2018 Update

Affected Models:

  • PP-50
  • PP-50BD
  • PP-100
  • PP-1000II
  • PP100AP
  • PP-100N
  • PP-100NE

If a customer reports blank printing on disks and the customer is using Windows 10 April 2018 Creators Update (1803) or higher, check that they are using Total Disk Maker version 6.12 or above.

  1. Open Total Disk Maker
  2. Click Help
  3. Click About

  4. If Total Disk Maker needs to be updated, it can be downloaded here