My printer is not detected in various Epson Apps since upgrading to macOS 15 Sequoia

Applies To

  • Operating Systems: macOS 15 Sequoia
  • Software: Any Epson product used with:
    • Epson Installer (Setup Navi)
    • ReadyPrint Utility
    • Epson Firmware Updater
    • Epson Connect Printer Setup
    • Epson Print Admin Notifier
    • Epson Printer Driver
    • Epson PC-Fax
    • ICA Driver
    • Epson Data Collection Agent
    • Garment Creator 2

Description

When using an Epson application with a network-connected product on macOS Sequoia, the app may fail to detect the product — meaning it can't be added or used. This happens if Local Network access wasn't granted when the app first requested it via a permission pop-up.

Solution

Solution 1: Grant Local Network Access Directly

  1. Go to System Settings > Privacy & Security > Local Network.
  2. Find the affected app in the list (e.g. "Epson Installer") and turn its toggle On.

Solution 2: Reinstall and Grant Permission at Setup

  1. Uninstall the affected app.
  2. Reboot your Mac.
  3. Reinstall the app, and click Allow when the local network permission pop-up appears.