During a wireless network installation, the software doesn’t find my wireless network.

RELATES TO:


  • Wireless networking
  • Epson printer software installation

EXPLANATION:


Q: During a wireless network installation, the software doesn't find my wireless network. What should I do?
A: Try the following:
  • Make sure the printer is turned on.
  • If installing for the first time using the Epson software CD-ROM, make sure that the printer is connected to your network as instructed during the installation.
    • For the following models, your printer should be connected to the network with a Ethernet cable during the installation: Stylus SX600FW, Stylus Office B40W, Stylus Office BX600FW, Stylus Photo PX700W, Stylus Photo PX800FW.
    • For the following models, your printer should be connected to your computer with the supplied USB Network Setup Cable during the installation: Stylus SX510W, Stylus SX515W, Stylus SX610FW, Stylus Photo PX710W, Stylus Photo PX810FW.
  • Make sure the printer is within range of the wireless router or wireless access point.
  • If your wireless router or access point is set to not broadcast its network name (SSID), you'll need to enter the SSID manually in the printer's setup software. If your wireless router or access point has wireless security enabled, you'll also need to know what kind of security it is using.
  • Make sure that you entered the correct WEP key or WPA passphrase for your wireless network WEP keys are either ASCII or Hex and WPA passphrases are case-sensitive.
  • If there are any access restrictions (such as MAC address filtering) set on the wireless router or access point, register the printer's MAC address on the router or access point. Print a network status sheet to obtain the MAC address. Then see your router or access point's documentation for instructions.
  • Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly.
  • Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal objects such as a filing cabinet.
  • For additional troubleshooting, see the following Related Article: What should I do if I see the message "The combination of IP address and subnet mask is invalid"?