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Epson TM-H5000II Series

Ultra-fast receipts and advanced graphics

The sheer, lightning quick performance of the TM-H5000II, combined with its advanced graphics, means that your receipts can become a live medium for communicating with your customer, rather than a simple transaction record. Linked purchases and multi-buys can be grouped, logos and promotional messages added. Ideal for one-time receipt printing, and with the ability to customise sales slips, this printer makes one-to-one marketing a reality.

Enhanced customer service

With the TM-H5000II a combination of wide-slip and high-speed printing enables you to provide customised documentation. The printer’s capability to print barcodes onto receipts means that returns can be identified and dealt with quickly, and also quickly re-entered into your inventory system.

Low cost of ownership

The modular design of this printer makes it easy and quick to upgrade and maintain. Combined with a robust metal chassis and exceptional reliability – a receipt MCBF of 37 million lines – this makes the TM-H5000II flexible, rugged and cost-effective.

BS-ASB
BS-Autocutter
BS-Changeable Interface
BS-Display Port
BS-MICR
BS-Remote Maintenance

Download additional information

Epson TM-H5000II Series Datasheet / Brochure
Epson TM-H5000II Series
Retail and Hospitality (POS range) Datasheet / Brochure

Tech Specs

Product features and specifications are subject to change without prior notice.

  • Print type

    Print method receipt
    Thermal line printing
    Print method slip
    9-pin serial impact dot matrix
    Technology
    Hybrid
  • Fonts & Styles

    Print Speed receipt
    120 mm/sec
    Print Speed slip
    233 / 311 cps
    Column capacity receipt
    Paper width 80 mm, 42 / 56
    Column capacity slip
    66 cps / 88 cps
    Character size receipt
    1.41 mm (W) x 3.39 mm (H) / 0.99 mm (W) x 2.4 mm (H)
    Character size slip
    1.6 mm (W) x 3.1 mm (H) / 1.3 mm (W) x 3.1 mm (H)
    Character set receipt
    95 Alphanumeric, 37 International, 128 x 8 Graphic
    Character set slip
    95 Alphanumeric, 32 International, 128 x 10 Graphic
    Characters per inch
    20 cpi / 15 cpi
    Characters per inch slip
    Slip: 16.7 cpi / 12.5 cpi
    Dot density
    180 DPI x 180 DPI
    Colour Printing
    Single Color
  • Paper

    Paper Types
    Receipt, Slip
    Copy capability slip
    four copies plus one original
    Paper size roll paper
    79.50 ± 0.50 (W) mm x dia 83.00 mm
    Paper size slip
    70 - 70 mm (W) x 210 - 297 mm (H)
  • Interfaces

    Interfaces
    RS-232, Drawer kick-out, Customer Display
  • Power

    Power Supply
    PS-180 (option)
    Power Consumption
    Standby: 0.3 A, Mean Receipt unit: approx. 2 A, Mean Slip unit: approx. 2 A
    Operating Voltage
    24 V
  • General

    Product dimensions
    252‎ x 351 x 201 mm (Width x Depth x Height)
    Product weight
    6.5 kg
    Colour
    Epson Cool White
    Interface connectors
    D.K.D. function (2 drivers)
    Supported Humidity
    Operation 10% - 90%, Storage 10% - 90%
    Supported Temperature
    Operation 5° C - 45° C, Storage -10° C - 50° C
  • Reliability

    Reliability Receipt Printing
    52,000,000 MCBF (Lines), 360,000 MTBF (Hours)
    Reliability Slip Printing
    29,000,000 MCBF (Lines), 180,000 MTBF (Hours)
    Auto Cutter Life
    1,500,000 Cuts
    Ribbon life slip
    4,500,000 characters
  • Standards Compliance

    EMC Standards
    CE marking
    Safety standards
    TÜV
  • Other Features

    Cutter
    Partial Cut
    Factory options
    MICR device
    Sensors
    Paper End Sensor, Paper Near End Sensor, Cover Open Sensor, Top of Form sensor, Bottom of Form sensor
  • What's in the box

    What's in the box
    Main unit, Power switch cover, Ribbon cartridge (slip), Thermal roll paper, User manual

Consumables and Accessories

Choose from a wide range of options and accessories.

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