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How to cancel printing and open the Print Queue in macOS

You can access the print queue via Printers & Scanners, you may want to access the print queue for several reasons, such as:

  • Delete a print job.
  • Hold (pause) a print job.
  • Resume a print job.
  • Stop jobs (pause the printer) or start jobs (resume the printer)
  • Check the status of the printer or print jobs when a print attempt fails and an error message is displayed e.g. "Jobs Stopped".
Tip:

If your printer has a Stop/Ink, Stop or Paper/Bin button, press this button while printing to cancel the printing of a print job.


To cancel/pause/resume jobs listed in the print queue, expand the section below:

macOS Sierra (10.12)

  1. Click the Apple menu and select System Preferences.

  2. Click Printers & Scanners.

  3. The name of your Epson printer should be present in the printer list. Click on the name of the printer and click on Open Print Queue.

    Note:

    If an Epson printer is not present, the printer is not installed. Install the driver of macOS 10.12 Sierra according to the method recommended in the below article:


  4. The print queue and status window for your printer will appear.

  5. If the printer is ready to print with no jobs waiting to print you will see the following screen:

    • To pause the printer, click Pause.

    • If a document is waiting in the queue and the printer is paused. click Resume to continue printing.

    • To delete a print job from the queue, click the delete button.


macOS High Sierra (10.13)

  1. Click the Apple menu and select System Preferences.

  2. Click Printers & Scanners.

  3. The name of your Epson printer should be present in the printer list. Click on the name of the printer and click on Open Print Queue.

    Note:

    If an Epson printer is not present, the printer is not installed. Install the driver of macOS 10.12 Sierra according to the method recommended in the below article:


  4. The print queue and status window for your printer will appear.

  5. If the printer is ready to print with no jobs waiting to print you will see the following screen:

    • To pause the printer, click Pause.

    • If a document is waiting in the queue and the printer is paused. click Resume to continue printing.

    • To delete a print job from the queue, click the delete button.


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