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Windows Vista and Windows 7 redetects the printer when the computer starts or restarts

RELATES TO:

  • Windows Vista, Windows 7
  • Printers and All-In-Ones
  • Windows redetects the printer each time it starts

EXPLANATION:

This article refers to the issue where the Found New Hardware Wizard attempts to redect your previously installed printer when your Windows computer is started or restarted. This has been recognised as a known Microsoft issue.

This problem may occur if one of the following conditions is true:

  • The printer driver does not use Plug and Play for its installation.
  • A registry key has become damaged.

Although this is a known Microsoft issue, performing a full uninstall of the printer's driver software may resolve the issue, please follow the instructions on the relevant article below:

If this does not resolve your issue, please click here to open the Microsoft Support page. If you require assistance please contact your PC vendor or Microsoft.

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