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How to install a USB or FireWire scanner (Windows and Mac OS X)


  • Scanner install
  • USB & FireWire Scanner range
  • Windows
  • Mac OS X



This article explains how to install a scanner using the Epson software CD-ROM that came with your scanner. If you no longer have the CD-ROM or want to update to the latest driver, you will first need to download the driver from the Epson website.

  1. Start with the scanner powered off. Do not connect the data cable (USB or FireWire) to the computer yet.

  2. Insert the Epson software CD-ROM, the installer should start automatically.

    If it does not start:

    • Windows: Open My Computer (or Computer in Vista), and then double-click the EPSON CD icon.
    • Mac OS X: Double-click the EPSON CD-ROM icon on the desktop. If you have more than one OS icon (e.g. OS 9, OS X) in the EPSON folder, select the appropriate OS icon and then double-click it.
  3. If a message appears to prompt you to disable your antivirus software, click Continue. The installer appears. If you do disable your antivirus software, you must remember to enable it again once you have finished installing the scanner software. You may be prompted to read the software license agreement. Read through this carefully and accept it to continue. If you are prompted to select a language, select your preferred language.

    Notes Icon Note:

    If you are installing a driver from the Epson website, double-click on the Epson file you have downloaded to start the installer.

    • For Mac OS X users, the file may be in a compressed '.sit' format which requires StuffIt Expander to extract the files. This is included in Mac OS X versions up to 10.3, it is not included in 10.4 and 10.5 but you can download StuffIt from the vendor's website.

  4. On the main installer screen, click Install or Easy Install. This will install all of the software on the CD-ROM. Alternatively, select Custom Install to choose the components you want to install. Make sure you select the scanner driver to install first. For some models this is called EPSON Scan, for other models this is called EPSON TWAIN.

  5. If a software license agreement appears, read through this carefully and click Accept to continue. If you are using Windows Vista or Mac OS X and receive a permission request to install the software, enter your Windows/Mac OS X username and password.

  6. Follow the on-screen prompts to install the software. If you have chosen to install all of the software available on the CD-ROM, this will be installed in several steps. Once finished, exit the installer and eject the CD-ROM. Then restart the computer.

  7. Before you connect and power on the scanner, make sure that the scanner is ready to be connected to the computer. If you are setting-up your scanner for the first time, you may need to remove any packaging and remove stickers from over the interface ports and transportation locks.

  8. Depending on your scanner model, your scanner may have a transportation lock. Make sure any transportation locks are in the unlocked position. Depending on the model, the transportation lock could be in one of the following locations:

    Lock on the underside of a scanner  
    Round, coin-style lock on the side of a scanner Sliding lock on the back of a scanner

    Models with a secondary scanner head normally have a second transportation lock, located on the underside of the lid (document cover) beside the glass. Examples include the Perfection 4490, 4870, 4990, V500, V700, and V750 Pro.

    Example of a TPU lock on the underside of the scanner lid. This example is on the right, but it will be on the left for some models

  9. Many models have a document cover (Option) connector. Make sure that this connector is securely plugged into the Option port on the back of the scanner.

    Example of the location of the document cover connector:

  10. Connect the provided USB cable to the scanner. For scanners that also have an IEEE 1394 (FireWire) interface, connect an optional IEEE 1394 (FireWire) cable.

    Notes Icon Note:

    The interface cable connectors have only one correct orientation. Ensure the correct orientation of a connector before inserting it into the appropriate port on the scanner.

    • If you are using USB:

      Plug the square end of the USB cable into the scanner's USB port. Then plug the flat end into any available USB port on your computer. We do not recommend connecting the USB cable to the computer via a USB hub or USB extension cable as the scanner may not work correctly.

    • If you are using IEEE 1394 (FireWire) with a 6 pin-6 pin cable:

      Plug one end of the IEEE 1394 cable (not included) into the scanner's IEEE 1394 (FireWire) port. Then plug the other end into any available (FireWire, iLink) port on your computer.

  11. Connect the scanner's power cable to the DC inlet on the scanner and the other end to a power socket. For scanners with an AC adapter, check that the cable from the adapter to the power socket is securely connected. Check that the power socket is turned on. If you are connecting your scanner to a power supply via an extension cable/lead or surge protector, make sure that it is switched on and plugged in.

    Also, some models have their own power button/switch so make sure that the  Power button is 'on', such models include: Perfection 1200, 1640, 2400, 3170, 3200, 4180, 4490, 4870, 4990, Filmscan 200, F-3200, V200, V30, V300, V500, V700, V750 Pro.

    Depending on the model, the Power button could be in one of the following locations:


  12. The scanner powers on and the  Start button light indicator flashes green. This is located on the front of the scanner. It stops flashing and turns a solid green when the scanner is ready.

  13. The scanner is now installed. Attempt a scan to test the scanner. Windows users may briefly see a 'Found New Hardware' dialogue and confirmation that the device is installed and ready to use.

    • For models using Epson Scan, open it from either the desktop shortcut or the Applications or Programs listing on your computer. Click here for a guide on basic scanning.
    • For models using Epson TWAIN, first open a TWAIN-compliant application, acquire/import the EPSON TWAIN scanner plug-in and then attempt to scan. Windows 98 or ME users can quickly test the scanner using Start > Programs > Accessories > Imaging.

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