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When using an Epson application, there are cases where the Windows Firewall will block the application from accessing your network. If this happens, the installation will fail. This issue can also occur with commercially-available antivirus and firewall software, such as those produced by Symantec (Norton)
In Windows XP SP2 / SP3, Windows Vista, Windows 7,8 and Windows 10 the default setting is that the Windows Firewall is turned On. You should add an exception for the Epson application in the Windows Firewall if the printer cannot be found during setup or you cannot connect to the network through the application. The method for adding an exception is explained below.
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When you add an exception in the Windows Firewall, the port can be used by the registered program(s) and will be able to receive external transmissions e.g. from another computer or printer. This means that this port may pose a security risk for attacks via the network. Consider that there is a real risk of a virus invading your computer. It is the customer's responsibility to assess the risk before changing the firewall settings. Epson cannot be held responsible for any damage resulting from changing the settings. |
The example here uses 'EPSON Scan' and 'EPSON Status Monitor'. If you are using a different application, expand the section below which contains the locations and paths for common Epson software packages.
The software is installed to the drive that Windows is installed on - normally (C:). If this is not (C:), please change the drive letter from (C:) to the correct value for your system environment.
Software | Default Location |
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Software Updater | C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EPSON Software |
EpsonNet Setup | C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EpsonNet |
EpsonNet Print | C:\Program Files\EpsonNet\EpsonNet Print |
EpsonNet Config | C:\Program Files (x86)\EpsonNet\EpsonNet Config |
EpsonNet SetupManager | C:\Users\"user name"\AppData\Local\Temp\EpinsNav\DL3013\Network\EpsonNetSetup |
Epson Connect Printer Setup | C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EPSON\Epson Connect Printer Setup |
Epson Printer Finder | C:\Users\"user name"\AppData\Local\Temp\EPSON\Epson Printer Finder |
E-Web Print | C:\Users\"user name"\AppData\Local\Temp\EPSON\E-Web Print |
Epson Event Manager | C:\Program Files (x86)\Epson software\event manager\eeventmanager.exe |
Epson Remote Print | C:\Users\"user name"\AppData\Local\Temp\EPSON\EPSON Remote Print |
Epson e-mail Print | C:\Users\"user name"\AppData\Local\Temp\EPSON\email Print |
Document Capture | C:\Program Files (x86)\Epson software\event manager\eeventmanager.exe |
Epson Scan |
C:\WINDOWS\twain_32\escndv\escndv.exe C:\Program Files\EPSON\escndv\escndv.exe |
Epson Scan Settings | C:\WINDOWS\twain_32\escndv\escfg.exe |
Follow the section appropriate for your version of Windows.
If you use an alternative Firewall click here.
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It is possible to select an application by clicking on the Browse button:
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If you wish to remove the added application from the exception list, select the application in the Windows Firewall Settings window so it is highlighted, and then click on Delete: |
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Click on the Browse button to select an application.
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If you wish to remove the added application from the exception list, select the application in the Windows Firewall Settings window to highlight it, and then click on Delete: |
Move the mouse cursor to the bottom left of the screen and click the Ask me anything section (highlighted below).
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If the program is not listed, click on the Browse button to select an application.
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If you wish to remove the added application from the exception list, select the application in the Windows Firewall Settings window to highlight it, and then click on Remove: |
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