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General P-4000 FAQs

RELATES TO:

  • P-4000 Photo Viewer
  • General Information

TABLE OF CONTENTS:

EXPLANATION:

Are RAW images supported?

The P-4000 supports images in RAW format from specific SLR cameras. For detailed information see the supported image formats in your user manual, available from the Epson website. You can also find a list of supported models here (PDF).


Can I reformat the internal hard drive and reinstall the operating system if my P-4000 starts working improperly due to file corruption?

No. There is no procedure available for reinstalling the operating system on your P-4000. Do not format the hard drive as this will delete critical system files and cause your P-4000 to become inoperable. This type of operational failure is not covered by the product's warranty. If your P-4000 stops working properly, please contact Epson.


Can I defragment the internal hard drive?

The internal hard drive is not designed to be defragmented. The operating system on the hard drive is customised specifically for this product. The hard drive should never be defragmented because that may damage or adversely affect the operation of the product. This type of damage or operational failure is not covered by the P-4000's warranty.


I copied some JPEG image files into the Albums folder by connecting the P-4000 to my computer with the USB cable. Why can't I find the files when I open Albums to view the files?

When you copy files onto the Photo Viewer's hard drive, you must put them in the PC_DATA folder in order to be able to view them later in the Albums section of the P-4000. The path for this folder is: EPSON_PV\Albums\PC_DATA

To view the images, highlight the Albums icon on the Home screen, press OK, select PC_DATA, then press OK again.

When you view the thumbnail images, you will notice that the files retain their original names. The names are not converted to the EPV0000 format because the files were copied directly from a computer.


What is the maximum size memory card I can use in the P-4000?

The P-4000 supports the following types of memory cards:

CompactFlash Card (Type I, Type II, and 3.3V, including Micro Drive) up to 8GB
SD (Secure Digital) up to 2GB (*Only with the latest firmware revision installed - otherwise 1GB)
MultiMedia Card (MMC V. 2.1 or later) up to 1GB

If you have a CompactFlash adapter*, you can also use the following types of memory cards:

Memory Stick
Memory Stick Duo
Memory Stick PRO
Memory Stick PRO Duo
xD-Picture Card
SmartMedia Card (3.3V only)

*commercially available - not supplied by Epson.


The download process is slow when I select Create Album After Copying Data. Is there a faster way to copy files to the P-4000?

Yes. Select 'Copy Data from Memory Card' instead. This will copy the files to the 'Saved Data' folder. (The 'Create Album After Copying Data' selection takes twice as long because it makes two copies of the images.)


Which memory cards are supported?

The P-4000 supports the following types of memory cards:

CompactFlash Card (Type I, Type II, and 3.3V, including Micro Drive)
SD (Secure Digital)
MultiMedia Card (MMC V. 2.1 or later)

If you have a CompactFlash adapter*, you can also use the following types of memory cards:

Memory Stick
Memory Stick Duo
Memory Stick PRO
Memory Stick PRO Duo
xD-Picture Card
SmartMedia Card (3.3V only)

*commercially available - not supplied by Epson


How long does it take to charge the battery?

It takes about 3 hours to fully charge the battery when the P-4000 is powered off. It takes longer when the P-4000 is on. The Charge light is green while the battery is being charged. When the battery is fully charged, the light turns off.


Is the battery user-replaceable?

Yes. You can purchase a replacement battery (product code B32B818262) from third party resellers.


Can I run the P-4000 using only the AC adapter with no battery installed?

No, this is not possible.

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