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Windows XP redetects the printer when the computer starts or restarts

RELATES TO:

  • Windows XP
  • Printers and All-In-One products.
  • Windows redetects the printer each time it starts.

EXPLANATION:

This article addresses the issue where the Found New Hardware Wizard detects a previously installed printer, whenever you start or restart your Windows computer. This has been recognised as a known Microsoft issue.

This problem may occur if one of the following conditions is true:

  • The printer driver does not use Plug and Play for its installation.
  • A registry key has become damaged.

For further help, please click here to open the Microsoft Knowledge Base article. If you require assistance with the procedure detailed on the website please contact your PC vendor or Microsoft.


Caution:

Important: This task involves steps that require you to modify the registry. This is an area of the computer that Epson are not licensed to deal with and as such we recommend contacting a Computer Technician as serious problems might occur if you modify the registry incorrectly.

Epson cannot accept any liability for any damage incurred whilst undertaking this procedure, as the guidance is provided by Microsoft for its operating system issue.

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