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This article explains how to resolve the most common problems you may experience when scanning using an Automatic Document Feeder (ADF).
If the scanner is making abnormal noises when scanning from the ADF, please follow the steps below:
All staples and paper-clips should be removed from the paper before loading into the ADF.
Paper Feed Problem
If paper jams inside the ADF, open the ADF and remove any paper from the document table. Then look to see if paper is extending from either end of the feeder.
To clear the jammed paper, follow the steps below:
Do not pull the paper too hard or it may tear, making it more difficult to remove.
If the scan quality declines when using the ADF unit, but scanning without the ADF produces high- quality scans, check the paper path guide.
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