SureColor SC-P700/P900 | Media profiles are no longer available after a driver update

Issue:

After updating the printer driver, the media profiles previously downloaded using Epson Media Installer may be removed from the list of available profiles, to resolve this select your operating system from the solution below:

Solution:

Windows

  1. Restart the PC after updating the driver.
  2. If media was added using Epson Media Installer in the previous driver version, please do the following:
    • Launch Epson Media Installer, select SC-P700/P900 and click on the "Update" button.
    • Select SC-P700/P900 from "Printers & Scanners" in Windows Settings.
    • Open the driver window by clicking on "Open queue" and close the driver window.

macOS

If media was added using Epson Media Installer in the previous driver version, please do the following:

  • Please select SC-P700/P900 from "Printers & Scanners" in System Preferences.
  • Click on "Remove (-)" button and then click on "Add (+)" button.
  • Launch Epson Media Installer, select SC-P700/P900 and click on the "Update" button.