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For more information on how Epson treats your personal data, please read our Privacy Information Statement.
If a new user sets up their iOS14 device with the new reduced accuracy setting for location, it may cause an issue with some Epson apps. Issues affect Easy setup and BLE (Bluetooth Low Energy) setup. This issue will not occur if a user made a location setting choice, prior to upgrading to iOS14. Examples of what you may see can be seen below
When trying to use Wi-Fi auto connect:
When trying to connect using Bluetooth setup option, the printer will not appear in the list of products when searching.
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