How to update projector firmware with Epson Projector Management

  • Epson Projector Management
  • Updating Projector Firmware over the network

Introduction

The Epson Projector Management application (otherwise known as EPM) is an updated version of EasyMP Monitor combined with the EasyMP Network Updater. This all-in-one application allows you to check the status of multiple networked projectors and perform various projector operations from your computer, including:

  • Monitoring the status of projectors

    You can visually check projector information such as power status, errors, and warnings so you are alerted to projector abnormalities immediately. You can also select individual projectors or projector groups to check detailed information such as the usage hours of the projector light source, the current input source, and any current errors or warnings.

  • Controlling the projectors

    You can turn projectors on or off, or change input sources for individual projectors or projector groups. You can schedule various projector events to occur automatically on the specified date and times.

  • Message Broadcasting

    You can distribute images or text messages to multiple projectors for simultaneous display on those projectors.

  • Copying the projector menu settings

    Once you select a projector's menu settings, you can copy the settings to multiple projectors of the same type in a batch setup operation.

  • Updating the projector firmware

    You can update firmware for a projector over a wired network. You can also schedule when the firmware updates will take place.

  • Sending email notification

    You can set up the projector to send you an email alert over the network if there is a problem with the projector.

  • Monitoring and controlling non-Epson projectors using the PJLink protocol

    You can monitor and control projectors that support the PJLink protocol.

This software is a replacement for both EasyMP Monitor and Network Updater and will continue to be updated, please check the Epson Projector Software support page to obtain the latest available version.

System Requirements

The application supports the most common Windows operating systems and computers, please check the latest 'Operation Guide' that is provided with the latest version of the Epson Projector Management application.

Importing Settings From EasyMP Monitor

You can transfer setting information from the EasyMP Monitor software (version 4.50 or later). Start the Epson Projector Management software on the same computer and the settings are imported automatically the first time you start the software. When finished, you see an message telling you that the settings are imported.

If you want to use the imported settings on another computer that is running the Epson Projector Management software, you can save a configuration file on the original computer using the Save Configuration File feature on the Environment setup screen. Then copy the resulting configuration file to the following directory on the other computer.

C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector Management

Selecting Projector Network Settings

Follow these instructions to select a connection method between a computer and the projector, and then set up the projector.

Connect the projector to your network using the Advanced connection mode.

To update the projector firmware or copy the projector settings, connect the projector using a wired network system.

Setting Up a Projector to Connect in Advanced Connection Mode (Wired)

To connect a computer to the projector using a wired LAN, you need to select network settings on the computer and the projector.

Note:

To set up a network connection, if necessary, see the documentation supplied with your computer or network adapter.

  1. Connect the computer to the network.
  2. Connect a LAN cable to the projector.
  3. Turn on the projector.
  4. Press the [Menu] button on the remote control or the control panel, select the Network menu, and then select Network Configuration.
  5. Select Wired LAN.

    A screen like one of the following is displayed.

  6. Set DHCP to Off and enter the projector's IP Addreess, Subnet Mask, and Gateway Address values as necessary.
  7. When you have finished making settings, select Setup Complete or Complete, and follow the on-screen instructions to save your settings and exit the menus.

Setting Up a Projector to Connect in Advanced Connection mode (Wireless)

To connect a computer to the projector over a wireless LAN, you need to select network settings on the computer and the projector.

Note:

To set up a network connection, if necessary, see the documentation supplied with your computer or network adapter.

  1. Contact your network administrator and write down the settings for the access point, such as the SSID and security settings.
  2. Connect the computer to the network.
  3. Install the wireless LAN unit in the projector, if necessary. See your projectors User Guide for instructions.
  4. Turn on the projector.
  5. Press the [Menu] button on the remote control or the control panel, select the Network menu, and then select Network Configuration.
  6. Select Wireless LAN.

    A screen like the one of the followed is displayed.

  7. Turn on wireless LAN support.

    The necessary settings vary depending on your projector. See your projectors User Guide for instructions.

  8. Select Advanced for Connection Mode.
  9. Select other options as necessary for your network. See your projectors User Guide for instructions.
  10. Select security settings on the Security menu as necessary for your network. Check with your network administrator for more information on making the correct settings.
  11. When you have finished making settings, select Setup Complete or Complete, and follow the on-screen instructions to save your settings and exit the menus.

Registering a Projector for Monitoring

To manage projectors, you must register the projectors to the Epson Projector Management software. Once registered, the projector status is automatically displayed when you start the Epson Projector Management software.

If you need to register a large number of projectors, you can create projector groups so you can monitor and control the projectors in small units.

You can register up to 2000 projectors and groups in total. To monitor a large number of projectors, make sure your computer meets or exceeds the system requirements.

Searching for Projectors

You can search for projectors on the same segment automatically or search for projectors by specifying an IP address.

  1. Start the Epson Projector Management software.
    • Windows 7: Click Start, select Programs (or All Programs), EPSON Projector, and then click Epson Projector Management Ver.X.XX.
    • Windows 8.1: Navigate to the Apps screen and select Epson Projector Management Ver.X.XX.
    • Windows 10: Select Start, select EPSON Projector, and then select Epson Projector Management Ver.X.XX.

      The Epson Projector Management software starts.

  2. Select Projector from the menu bar and select Projector Registration.

    The Projector Registration screen appears.

  3. Select a search mode.

    Note:

    If you want to search non-Epson projectors that support PJLink Class2 automatically, select Search for Projectors in PJLink (Class2).

    • Select Automatic search to search for the projector on the same network.
    • Select Manual search to search for the projector by specifying the IP address. Enter an IP address.
    • Select Range search to search for the projector by setting an IP address range. Enter an IP address in Start IP address and End IP address.


    •  
  4. Click Search.

    You see a list of network projectors.

  5. Select the projector that you want to register.

  6. Select the necessary settings for each projector.

    1. Enter the name of the projector. This name is displayed in the Epson Projector Management main screen. You can enter up to 64 characters.
    2. Displays the name that has been registered to the projector.
    3. Select the icon.
    4. Select a group if you want to register the projector to a group.
    5. Displays the projector's IP address.
    6. Enter notes about the projector, such as its location, if necessary. Notes entered here are displayed in Projector properties. You can enter up to 60 characters.
    7. If a password has been set for the projector, enter the password here. If you do not enter the correct password, you cannot monitor or control the projector, even after registering the projector. For more information about passwords, see your projector User's Guide.
  7. Click Register.
  8. To register additional projectors, repeat steps 5 to 7.

The registered projectors are now visible in the Epson Projector Management main screen.

Note:
  • To change the projector information for a registered projector, double-click the projector in the Epson Projector Management main screen, and then change the necessary information on the Projector properties screen.
  • To remove a registered projector, right-click the projector in the Epson Projector Management main screen, and then select Delete.
  • You may see a message prompting you to set the Standby Mode setting to Communication On in the projectos menu. Select Yes to monitor projectors while the projector is in standby mode (when the power is off).

Creating a Projector Group

Registering projectors to a group allows you to monitor and control multiple projectors all at once. When you select a parent group, you can also monitor and control all projectors included in multiple groups.

  1. Select Projector from the menu bar and select Group Registration.
  2. Select the necessary settings.

    1. Enter the name of the group. You can enter up to 64 characters.
    2. Select the icon.
    3. Select a parent group if you want to register a group to it (you must create the parent group before you can add groups to it).
  3. Click Register.

    You see the registered group in the Epson Projector Management main screen.

  4. Double-click the projector icon that you want to register to the group.
  5. Select the group in which you want to register the projector, and then click OK.

    To verify the projectors included in the group, select the Grouping view icon on the main window.

Updating the Firmware

You can update the firmware on demand or schedule a time for the firmware update to be completed later on.

Contact your nearest Epson support center for more information on acquiring your projector firmware.

When you update the firmware, make sure of the following:

  • The projector is connected using a wired network .
  • The projector is turned on or the projectors Standby Mode is set to Communication On.
    Caution:
    • Do not unplug the projector's power cord while updating the firmware. If the projector unexpectedly shuts down while updating, the firmware may not be written correctly, which could cause the projector to malfunction. Epson takes no responsibility for firmware update failures and associated repair costs due to power outages, communication errors, or other problems that may cause such failures.
    • Do not update firmware when the projector is performing any other operation.
  1. Click the Update List icon on the Epson Projector Management main screen to open the Update List view.

  2. Click Select File to select the firmware file.

  3. Confirm the file information and click Close.

    Projectors that can be updated by using this firmware file appear in the left pane of the Update List view.

  4. Select the projector you want to update. You can select multiple projectors or all projectors by selecting checkboxes as necessary.

  5. Select one of the following methods to update the firmware.

    The update schedule is displayed on the right pane of the Update List view.

    Note:
    • To change the update schedule, select the schedule on the right pane and click Edit.
    • To delete the update schedule, select the schedule on the right pane and click Delete.
    • You can view up to 500 schedules on the right pane of the Update List view. When the number of schedules exceeds 500, schedules are deleted as necessary beginning with the oldest schedule.
    • To delete all completed schedules, right-click at any point on the right pane and select Delete Old Schedules.
    • Click Right Now to start the firmware update immediately.
    • Set the date and time you want to perform the firmware update, and then click Schedule to schedule the update.

The firmware is updated at the date and time you set, and the LED indicator on the projector turns on. When the firmware update is complete, the projector turns off and it enters standby mode. While updating, you can check the firmware update status on the right pane of the Update List view.

Note:
  • Do not close the Epson Projector Management software while updating the firmware.
  • If you try to close the Epson Projector Management software when there is a scheduled update standing by, a confirmation message is displayed. Scheduled updates are executed only while the Epson Projector Management software is running.
  • You may need to reconfigure the projector's network settings after updating the firmware since the network settings may be changed by the firmware update process.

Troubleshooting when Firmware updates fail

  • Check that the computer is connected to the network.
  • Check that the Epson Projector Management software was running at the scheduled update time.
  • If the projectors Standby Mode is set to Communication Off and the projector is off, the firmware cannot be updated and the menu settings cannot be copied. Change the Standby Mode to Communication On.
  • The firmware or configuration file may be corrupted. Download the firmware or copy the menu settings again, and then try updating or copying again.
  • If the update is not performed at the specified time, check that the schedule has not been canceled. Canceled schedules remain in the right pane of the Update List view and their status reads Finish.
  • If the network settings are changed after registering the projector in the Epson Projector Management software, the firmware cannot be updated and menu settings cannot be copied because the information for the projectors registered in the application and the projectors actual settings differ. Click Refresh on the Update List view to update the projector information.
  • If you cannot update the firmware or copy menu settings on a DHCP network, disable DHCP and try updating or copying using a fixed IP address.
  • When the Windows Security Alert appears and asks you to confirm the Firewall setting while searching for the projectors, allow access to the Epson Projector Management software.