Privacy Information Statement

Personal Data held in Epson’s Print365 records

This statement gives information about your personal data held and processed in Epson’s Print365 Service and any associated systems:

  • Basic contact information such as your name, e-mail address, telephone number or extension, as may have been provided by you when registering onto the Print365 dedicated area in Epson website.
  • Information added by Epson staff concerning contacts made with you and about the extent of your interest in Epson products.

“Epson” (the ‘controller’ of the information) is:
Epson Europe B.V. (Data Protection Administration)
Atlas ArenA, Azië building
Hoogoorddreef 5
1101BA Amsterdam
The Netherlands
E-mail: EDPO@epson.eu

The purpose for processing personal data about you
(‘Processing’ means anything Epson does with the information about you including gathering it, holding it, using it and disclosing it.)

The only purpose for which Epson will process your personal data is enabling contact (by Epson and its subsidiary companies) with you to execute the Print365 Service.

If you choose to give information beyond that which Epson requires you to provide, the basis for processing that information is your consent, as demonstrated by your voluntarily providing it. You have the right to withdraw that consent at any time. You can do this by writing to Epson at the address shown above.

If, in the future, Epson wishes to process your data for some other purpose it will first provide you with information about that other purpose.

Where you have given your consent to this, Epson will also use your personal data for the purpose of electronic marketing communications to you (normally by e-mail to you) which may include:

  • conducting surveys and asking your opinion on our products and services.
  • notifying you of products or offers that may be of interest to it.
  • notifying you of promotions such as free gifts, contests and prize draws.
  • marketing analysis and customer profiling.
  • invitations to events.

The legal basis for this is your specific consent. You may withdraw your consent to this additional purpose (independently of your right to object to Epson processing data for the general purposes described above) at any time by writing to Epson at the address shown above.

Epson will hold your personal data while you are recorded in Epson’s records. When this ceases to be the case your information will only be kept as an archive record.

Epson uses authorised resellers to contract with you and execute the Print365 Service. Some or all of your personal data may be disclosed to them, but they are only permitted to use the disclosed data for the purposes for which Epson holds your data and in accordance with Epson’s directions.

In some circumstances a third party may process your personal data for its own purpose. In this case, such third party will act as controller and not longer as Epson’s processor.

As a “data subject” you have statutory rights to request from Epson access to and rectification or erasure of personal data or restriction of processing concerning yourself or to object to processing as well as the right to data portability and the right to lodge a complaint with a supervisory authority.

Epson’s European Data Protection Officer may be contacted by writing to “The EDPO, Epson Europe B.V. Atlas ArenA Azië building, Hoogoorddreef 5, 1101 BA Amsterdam, The Netherlands” or, using E-mail: EDPO@epson.eu

If you are based, or operate, outside the EU, Epson will transfer some of your personal data outside the EU to Epson group staff in the region concerned and to contractors in that region used by Epson to provide services. This will be subject to the protections required by law.

Given in compliance with Articles 13 & 14 of the EU General Data Protection Regulation