Independent Software Vendors (ISV) may apply to Epson to list their software applications as being compatible with Epson's TM-intelligent printers. The applications will be approved on the terms below:
An ISV must accurately complete all sections of the application form on www.epson.ae/en/isv.
After consideration of an ISV's application Epson may in its sole decision approve that the ISV's software applications be listed as being compatible with Epson TM-intelligent printers. No correspondence will be entered into in respect of any application which Epson does not approve.
An ISV is required to show results of tests it has carried out as proof that its software application is compatible with Epson TM-intelligent printers.
All details which an ISV provides must be true and accurate.
Epson shall communicate the outcome of the application to the ISV.
An ISV's software application will be listed as being compatible with an Epson TM-intelligent printer for a 1 year period. ISVs will have the option to renew their application at the end of the period. ISVs may be required to provide proof of continuing compatibility of their software applications with Epson TM-intelligent printers.
An ISV will provide Epson with a list of all its software applications which are compatible with the Epson TM-intelligent printers.
Each ISV's compatible software will be listed on Epson websites, promotional materials or point of sales materials related to the TM-intelligent printers.
Listing an ISV's software on an Epson website, promotional materials, point of sales material or any other marketing material does not mean Epson validates the ISV's software. For the avoidance of doubt, Epson does not approve, recommend, certify, authenticate, validate or give any warranties on the quality, effectiveness, durability, suitability or otherwise of an ISV software.
The ISV programme is only a referral programme. It is a means of notifying Epson customers of available software applications which are compatible with the Epson TM-intelligent printers.
Each ISV has the responsibility to ensure that its software is free of virus, errors and defects.
Each ISV is solely responsible for upgrading its software to achieve compatibility at all times with Epson TM-intelligent printers or its later models.
Epson will inform ISVs of the release of new models of the Epson TM-intelligent printers.
Each ISV is solely responsible for notifying customers of upgrades it makes to its software applications.
An ISV may in its sole discretion contract with an Epson customer that wishes to buy the ISV's software. Such sale between the ISV and an Epson Customer will be on terms agreed by both parties. Epson does not set or influence the terms on which both parties contract.
Epson does not guarantee any minimum volume of sales of software by an ISV due to the listing of the ISV's software on Epson websites or promotional materials.
Both Epson or an ISV are free to withdraw from this programme at any time by giving the other party 1 week's notice.
Epson may remove the list of an ISV's software from Epson websites and promotional materials if the compatibility of an ISV software with Epson TM printers consistently fails over a period of time.
An ISV is allowed to refer to its listed software as being compatible with Epson TM-intelligent printers. An ISV can make such reference on its websites or any other marketing communications. An ISV shall not mislead customers on the scope or extent of its collaboration with Epson. In particular ISVs must not represent to customers that Epson certifies, approves or otherwise gives any warranties in respect of the ISV's software.
ISVs shall not use Epson's trademark in a way that disparages the Epson brand, printers or services, or portrays Epson printers or services in a false, competitively adverse or poor light.
These terms and conditions are governed by the laws of the country of the Epson entity to which you have submitted your application.
By submitting an application each ISV confirms that it has read, understood and accept these terms & conditions.
The first-of-its-kind Epson Developer Conference presented a fantastic opportunity for the Integrated Software Vendor (ISV) and Value Added Reseller (VAR) communities working in the retail and hospitality sectors to network with each other and Epson. Not just an opportunity to develop new working relationships and discuss industry trends, it provided a forum for free and productive exchanges between two groups that rely so much on each other’s successes. It was an extension of Epson’s already active community of partners, which has its own online portal for the sharing of information, a brand new demo app and many other regular marketing activities planned throughout the year.
An evolving industry
Traditionally, the established business model was that Epson provided the platform (in this case TM-Intelligent), the ISVs made the software that runs on the platform, and the VARs packaged this combination as a solution to present to retailers. This event marked the first overlapping of the ISV and VAR steps in the process, the first time these communities shared their expertise face-to-face.
Adrian Clark, Epson Europe’s Director of Business Systems, said: “The retail and hospitality industries are changing every day, and Epson understands that we all need to evolve with it. We have and always will be committed to contributing to change, but we have recognised that innovation comes most visibly from the applications rather than the platform – when buying a car you look at the whole car, not just the engine, after all. Therefore, we organised this event with the understanding that we needed to be the enabler, the bridge between two vitally important groups. Our desire is to help customers, software developers and solutions integrators to share their ideas and innovations for mutual growth, and this conference marked the first step in fulfilling that desire.”
“This event has given us an outstanding foundation on which to build and allow us to continue playing our part in evolving the way the retail and hospitality sectors work,” added Adrian. “We will be closely monitoring the follow-up period to see how the networking that took place transforms into new partnerships and stronger relationships.”
As previously mentioned, Epson set out to act as a bridge between the retail sector’s ISV and VAR communities, alongside reinforcing its reputation as a solutions enabler through its TM-Intelligent range. Responding to whether this goal had been achieved, Adrian commented: “There was a palpable buzz in the air throughout the entire conference, and we got to see so many new and established partners networking and generating a wealth of good ideas. During the speaker sessions you could see this was an audience engaged and intrigued by what they were hearing, and the combined volume of the conversations taking place during the breakout technology demonstrations was more akin to what you would hear at a full-blown trade show rather than at a conference.
“Even at this early stage, the tremendous value of the event has been proved and we intend to take it further. Plans are already being put together for a second European event, and we expect to roll it out worldwide very soon.”