How to fully uninstall a USB printer from Windows Vista

RELATES TO:

  • I have followed the Troubleshooting Printer-related Communication Issues in Windows Vista troubleshooting but there is still no response from the printer when I send a print job.
  • I want to update to the latest driver and need to uninstall the current driver before doing so.
  • I need to fully remove the printer and driver for my Epson printer.

EXPLANATION:

You may need to remove the Epson driver for your printer if you simply wish to remove the Epson software from your system, or you wish to remove the software to try to resolve a problem you are experiencing with the Epson drivers or software.

If you have been experiencing difficulties printing from or scanning to your computer, there may be a communication issue. Make sure that you have followed the troubleshooting article that addresses the issue you are experiencing. If the issue remains, the printer driver may need to be fully uninstalled.

Notes Icon Note:

This procedure is more in-depth than the standard method of uninstalling and will remove all currently installed Epson printers.

Important: This article assumes that your printer is operational (e.g. displaying no errors) and addresses the full uninstall process only.

SOLUTION:

Follow the steps below to fully uninstall the printer driver from Windows Vista. This procedure does not apply to products using an inbox driver.


  1. Start with the printer powered on and connected to the computer.

  2. Open the Printers folder. Check for and cancel any queued documents for all installed Epson printers.


  3. Power off the printer and disconnect the data cable.

  4. Uninstall the printer driver from Programs and Features.


  5. Browse to the inf folder from the Start Search menu, Windows Explorer, or Computer:

  6. You will now need to search for the Epson 'oem' files in the Windows inf folder.


  7. Stop the Print Spooler service in Local Services.


  8. Remove the Epson files from the w32x86 (Vista 32-bit) or x64 (Vista 64-bit) folder. If you are unsure which version of Vista you are using, please see the following Related Article then return to this step: Am I running Windows Vista 32-bit or 64-bit?


  9. Once deleted, restart the computer. This should also restart the Print Spooler.

  10. Once restarted, check that the Print Spooler service is running.


  11. Remove the Epson folder from the (C:) drive. Open Computer. Open Local Disk (C:) - or the hard drive that Windows is installed on. Locate and delete the EPSON folder.

  12. Delete the PrinterDriverTemp and the Epson printer name folders from C:\Program Files\EPSON.


  13. Confirm that you want to delete the file then close the window. Restart the computer; click  Start, click the  arrow then Restart.

  14. Once the computer has restarted, right-click on the Recycle Bin icon (located on the Desktop). A menu will appear; left-click on Empty, or Empty Recycle Bin. Click Yes to the prompt to delete the items in the Recycle Bin.

  15. Make sure that your printer is still powered off and disconnected from the computer. The Epson printer driver is now uninstalled.

If you need to reinstall the printer driver, do so using either the original CD-ROM (if the product was released after mid-2007) or the latest and recommended drivers from the Epson Support website.

For Stylus Color, Stylus 'C' and selected 'D', 'Photo' and 'Photo R' range inkjet printers, and selected Laser printers see How is my product supported in Windows Vista?.



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