Check the following:
In order to get more of the main subject in the shot, we recommend taking one or two steps back when taking a photograph so that if cropped, you won't lose the main portion of the image that you wish to print.
An example of this having happened is if your photos have printed with white borders on two sides despite you having selected the borderless layout mode for the image.
Many digital cameras create images that are 3 × 4" - this is a ratio of 1.3, although a handful of digital cameras capture images in a ratio of 1.5. When printing, the your printer will print with a ratio of 1.5. This is because the paper is 4 x 6" (roughly 150mm x 100mm), so one side is 1.5 times the other side.
To prevent cropping, some software programs (such as iPhoto) resize the 3 × 4" image so the picture prints to the edge on the long sides and has a white border on the short sides, as shown below.
Other programs enlarge the 3 × 4" image and then crop the sides to create a 4 x 6" borderless photo:
To this end, using the example above, the top and bottom of the image would be cropped, also explaining why the left and right of the image is left untouched.
Due to not having a standard 10cm x 13cm paper size in the industry, a 1.3 ratio printer wouldn't make sense. Some cameras use a ratio of 1.25, so slightly more of the image is cropped, compared to a standard digital camera.
However, the borderless/no margins print setting will stretch the image, so it may be the layout selection that causes the image to be cropped rather than the aspect ratio of the camera or printer.
Has been successfully added to your basket