The USB print queue for my Epson printer disappeared when I upgraded from Mac OS X 10.5.x to Mac OS X 10.6.x on my Intel-based Mac. How do I get it back?

RELATES TO:


  • Operating System: Mac OS X 10.6 Snow Leopard
  • Epson USB printers
  • Print queue


EXPLANATION:


It can be re-created if you re-connect the USB printer cable to your Mac. Try the following:

  1. Power on the printer.
  2. Disconnect and reconnect the printer's USB cable to your Mac.
  3. Open System Preferences.
  4. Open Print & Fax.
  5. If your Epson USB printer is not listed here, then click on (Add) and highlight your Epson USB printer, and then click on Add. Drivers may also be available through Apple's Software Update tool.

If you are still unable to use the printer, then you may not have installed Printer Support when you upgraded the Mac. This is listed as an Optional Install on the Mac OS X Snow Leopard Install DVD.

You can install Printer Support from the Apple Mac OS X Snow Leopard Install DVD. For help with the installation, see:

After installing Printer Support, run Software Update from the Apple menu and install any notable updates.

Then, disconnect and reconnect your printer and it should appear in the Print & Fax list.

Note:
  • For many Epson printers and All-In-Ones, the latest printer driver software is delivered via the Epson Printer Drivers (v2.x) for Mac OS X v10.6.1 or higher update.
  • This is available via Apple's Software Update utility or via Apple's download page
  • Some models have printer software available through Software Update only.
  • Models with updated software available via this update are labelled Inbox** or Inbox* in the following article, which we recommend checking regularly for information: Epson and Snow Leopard - Mac OS X 10.6


Snow Leopard includes drivers for many Epson printer and scanner models and these drivers can be used with your Epson product until we provide updated drivers. Other products require specific drivers which will be made available for download from the Epson support website.

We recommend that you periodically check our support article 'Epson and Snow Leopard - Mac OS X 10.6' for updates in order to obtain the latest software and utilities for your Epson product as they may be needed for this new operating system. The link is also available under Related Articles.

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