How to install a printer on Windows 7 and Windows Vista

RELATES TO:

  • Windows Vista and Windows 7, 32-bit (x86) and 64-bit (x64)
  • Epson USB printer range
  • Epson parallel printers with Epson driver support for Vista (via driver download)
  • Driver installation instructions

EXPLANATION:

Follow the instructions below to install a printer onto a computer running Windows Vista or Windows 7, either from a downloaded driver or using the supplied Epson Software CD-ROM. If you are not sure how your product is supported on your operating system, refer to the relevant article below before proceeding:

Note:

This article applies to Epson printers with an Epson driver designed for Vista or Windows 7, when connected via a USB or Parallel cable.



  • Epson printers with a FireWire interface cannot be connected this way as Vista and Windows 7 do not fully support FireWire. Your printer can be used when connected via a supported interface. For more information, see: FireWire support information for Windows Vista and Windows 7

  • To use your printer via a network interface (external Epson print server or integrated Ethernet/Wi-Fi), you can use this article as a guide to install the driver. Refer to your user's guide for help on configuring the network interface settings.


For USB printers you must install the printer software on the computer before you connect the USB cable to the printer. For Parallel printers, you should only connect the printer to the computer with both the printer and computer powered off. You can then power on the computer and install the software, but the printer should remain powered off until advised otherwise.

Follow the section below appropriate to the method you will use to install the printer driver.



Install from the Epson Software CD-ROM (USB printers)



Caution:

Only connect the USB cable when instructed to do so during the software installation process.

If you have connected the USB cable, the above found new hardware screen will appear. If this screen appears click, on the Cancel button then disconnect the USB cable.


  1. Insert the printer's Epson Software CD-ROM into the computer's CD drive.

    • If you receive a User Account Control warning, check that it is for the Epson program, and then click Continue. (In some cases you may be prompted to enter your Windows user name and password.)



  2. The installer screen opens. Here you can choose a method of installation: Easy Install or Custom Install.

    • If the easy installation screen does not appear, you can access the Epson CD-ROM via the Computer icon on the Desktop.

      • Alternatively, open the Start menu and click Computer.



    • You see the following icon. Double-click the icon to start the software installation.

       

    If you see the screen below, all the software on the CD-ROM is installed if you select the Easy Install option. For some products, the installer screen you see may differ (see the next example).

    If you see the installer screen below, all the software in the Required box is installed if you select the Easy Install option. You will be asked if you want to install the Recommended software. Clicking on the Mode drop-down menu will also allow you to choose two other installation methods: Single Install (all software is installed) or Custom Install.

    Note:

    Select Custom Install to choose the components you want to install. You must install the printer driver to use the printer with the computer, but the other components are optional.



  3. Click Install. Read the Software License Agreement carefully and accept it to continue.

  4. Follow the on-screen instructions. When the printer driver is installed you should see the prompt asking you to plug in the USB cable and power the printer on.

    For some printers, you will see the screen below. If you are connecting your printer to the computer with a USB or Parallel connection, select Local (Direct) then Next.



  5. Plug the square end of the USB cable into the printer's USB port. Then plug the flat end into any available USB port on your computer. We do not recommend connecting the USB cable to the computer via a USB hub or USB extension cable as the printer may not work correctly.



  6. After the USB cable has been connected, the driver software will continue to be installed. Once the installation is complete you will be asked to restart your computer.

    To do so, click on Restart or Restart now. (Alternatively, you can click on Exit or Finish to exit the installation, but you will then need to restart your PC manually to complete the installation.)



  7. Once restarted, the installation will be complete and your printer will be ready to use.

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Install from a downloaded driver



Install the printer driver. Do not power on the printer until the driver installation prompts you to do so. If you intend to use the printer via a Parallel cable connection, we recommend that you first connect the printer to the computer when both the computer and printer are powered off.

Caution:

Connecting a Parallel cable when a device is powered on may result in damage to the device or injury.


  1. Download the driver for your product from the Drivers & Software section of the Epson Support website. For help with this step, see the following article: How to download drivers and software from the Epson website

  2. Navigate to the location of the file you downloaded. Double-click on the icon for the file:



  3. Click Run if you receive a Security Warning for the epsonxxxxeu.exe file (where xxxx represents the file ID number):




  4. If you receive a User Account Control (UAC) message, check that the file name contains 'epson', and then choose Allow to continue:



  5. WinZip Self-Extractor will appear. Click Setup to continue and the file will unzip.



  6. The installation will then begin. Follow the on-screen instructions.

  7. Power on and connect your printer when prompted to do so, then follow the on-screen instructions to complete the installation.

    • If you are using USB: Plug the square end of the USB cable into the printer's USB port. Then plug the flat end into any available USB port on your computer. We do not recommend connecting the USB cable to the computer via a USB hub or USB extension cable as the printer may not work correctly.



  8. If the Program Compatibility Assistant appears at the end of the installation warning that "This program might not have installed correctly", click This Program Installed Correctly:



  9. When the installation has finished, exit the installer by clicking on the Exit or Finish option. You will now need to restart the computer to complete the driver installation. Your printer is now installed on your computer and ready to use.

    • If you encounter any problems installing the printer driver, we recommend searching the Epson Support website for a solution. You can also find further information in your product's reference guide.

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