Fax or post your proof of purchase to us within 15 days of submitting the online form:-
By Fax - By Post -
08702 413093
Epson dot matrix warranty promotion,
Customer inter@ction Centre,
PO Box 1,
Hortonwood 30,
Telford,
Shropshire, TF1 7YD
If you do not have access to the web, or have any queries regarding your claim please call:
UK - 08704 437 766
Republic Of Ireland - 1 800 409 132
Important: Please have your printer serial number ready.
Terms and conditions
This offer is available on all Epson Dot Matrix Printers purchased between 1st January 2008 and 31st March 2008.
To take advantage of the Free 3 year warranty* offer customers must complete the online claim form and submit it, along with a copy of the proof of purchase (not proof of order) which must show:
- Product Name
- Product Part number
- Product Serial Number
- Date of purchase
- Reseller name
The claim form and copy of proof of purchase must be received within forty-five (45) days from the date of purchase.
Submission of false or fraudulent documentation will result in disqualification from this and any future Epson promotion.
On approval of the claim Epson shall send the customer confirmation via email. The customer should contact Epson if no reply is received within fourteen (14) days of the submission of the claim.
Epson must receive the customer’s proof of purchase within 45 days of purchase for the claim to be valid.
In the event the customer returns the Epson product (to the reseller) on which Free 3 year warranty* is being claimed, the customer will no longer be entitled to the warranty. For the avoidance of doubt this clause does not prohibit in anyway the customer’s right to exercise its applicable statutory or warranty rights.
The offer is open to residents of the UK and Republic of Ireland (ROI). This offer is not open to employees of Epson, their agents, wholesalers, resellers, retail staff, retailers or anyone connected with the offer. Claims must be submitted by the customer only. Resellers or retailers may not submit claims on behalf of their customers. There are no cash alternatives.
This offer may not be combined with any other Epson offers.
The FREE 3 year warranty* cannot be granted if: a) the printer purchased is not part of this offer and/or has not been purchased within the offer period detailed in clause 1; and/or b) the claim form has not been completed; and/or c) the claim has not been submitted to Epson with proof of purchase within forty-five (45) days from the date of purchase.
Epson reserves the right to disqualify incomplete, altered or illegible claims. Epson shall not be responsible for any claims lost, delayed or damaged in the post. Proof of posting will not be accepted as proof of delivery.
Epson is not responsible or liable for any technical, hardware, software, server, website or other failures or damage of any kind to the extent that this prevents the participant from or otherwise obstructs him/her in participating in the offer.
Epson reserves the right to audit all requests to ensure that these terms and conditions have been met and to request additional information regarding any and all claims and supporting documents.
The decisions of Epson in respect of any and all aspects of the offer will be final and binding and Epson reserves the right to amend or cancel the terms of this offer without notice.
These terms and conditions contain the entire agreement between the parties relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between the parties in relation to such matters. By completing the claim form for this offer the customer warrants that he/she has read and agrees to be bound by these terms and conditions.
Epson shall at all time adhere to the Data Protection Act 1998 when processing any personal data received as a result of this promotion. The customer acknowledges that data provided in the claim form may be used for marketing purposes and hereby consents to such use.
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